While Conor McGregor vs. Floyd Mayweather was one of the most anticipated boxing matches in years, not everyone got to enjoy the festivities. The fight was offered for $99.99 via pay-per-view, but tons of fans found themselves having technical difficulties. On Tuesday, UFC president Dana White guaranteed refunds for anyone who purchased the fight through UFC Fight Pass but was unable to watch.
“We always try to put on the biggest and most exciting fights,” said White in a statement. “We want our fans to have the best experience when watching our events. Unfortunately, we didn’t deliver the way we wanted on Saturday because of NeuLion’s technical issues on UFC.TV.
“As usual, we always take care of our fans and will fix this. We have started processing refunds immediately for anyone that could not access the fight after purchase.”
There has been plenty of fallout following technical difficulties in the fight, which saw Mayweather move to 50-0 in what’s expected to be his final contest. One lawsuit has already been filed regarding the technical problems. Zack Bartel paid the full amount to watch the fight but is not satisfied with merely getting reimbursed for his losses.
Showtime issued the following statement in response to the class action suit:
“Refunds are handled at the point of sale,” said a Showtime spokesperson. “While we have received a very limited number of complaints, we will issue a full refund for customers who purchased the event directly from Showtime and were unable to receive the telecast.”